How do I find the right PRO?-
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Can I communicate with PROs before ordering?+
Yes, you can communicate with PROs before ordering.
What happens if a PRO doesn’t deliver on time?+
If a PRO doesn’t deliver on time, you can request a refund. We’ll review the situation and take appropriate action.
Can I cancel an order?+
Yes, you can cancel an order if you are not satisfied with the work.
How long does it take to get my project completed?+
It depends on the service and the PRO. You can check the estimated time for each service.
What if I’m not happy with the work?+
You can request a refund if you are not satisfied with the work. We’ll review the situation and take appropriate action.
How do your payments work?+
You can pay using your preferred payment method. We’ll hold the payment until the work is completed and you’re satisfied.
How do I know the price before ordering?+
You can check the price for each service before ordering.
What should I do if I'm unhappy with the seller's work?+
You can request a refund if you are not satisfied with the work. We’ll review the situation and take appropriate action.
Can I schedule a specific delivery date for my order?+
Yes, you can schedule a specific delivery date for your order.
Can I schedule a future project with a seller?+
Yes, you can schedule a future project with a seller.
What happens if I don’t accept the delivery on time?+
You can request a refund if you are not satisfied with the work. We’ll review the situation and take appropriate action.
How can I check the status of my order?+
You can check the status of your order in your account dashboard.
